Troubleshooting MSINFO.exe System Information Errors in Windows 10

Is your computer's system information inaccessible? If MSINFO.exe isn't working, this guide provides solutions to get it back online. MSINFO.exe is crucial for diagnosing system problems, optimizing performance, and generating diagnostic reports detailing hardware, software, and settings.

The error "Can't collect information. Cannot access the Windows Instrumentation Software. Windows management files might be missing or moved" indicates a problem with system files or services. Let's fix it!

Solutions to Fix MSINFO32.exe System Information Issues:

Method 1: A Simple Restart

Often, a simple reboot resolves minor conflicts and clears temporary files interfering with MSINFO32.exe.

1. Close all background applications.
2. Press Alt F4, select Restart, and click OK.

Method 2: Check for Windows Updates

Outdated system files can cause problems. Ensure your Windows installation is up-to-date.

1. Press Win I to open Windows Settings.
2. Navigate to Update & Security > Windows Update > Check for updates.
3. Click Install now and restart your computer after the update completes.

Method 3: Verify and Start the WMI Service

The Windows Management Instrumentation (WMI) service is essential for MSINFO32.exe. Let's ensure it's running correctly.

1. Press Win R, type services.msc, and press Enter.
2. Locate Windows Management Instrumentation, right-click, and select Properties.
3. Set Startup type to Automatic and click Start.

Method 4: Reset the WMI Service

A corrupted WMI service may need a reset to its default settings.

1. Search for Command Prompt, right-click, and select Run as administrator.
2. Execute these commands one by one, pressing Enter after each:
   • net stop winmgmt
   • winmgmt /resetrepository
   • net start winmgmt

Method 5: Re-register WMI Components

Improperly registered WMI components can also cause issues.

1. Open Command Prompt as administrator.
2. Execute these commands, pressing Enter after each:
   • cd /d %windir%\\system32\\wbem
   • for %i in (*.dll) do RegSvr32 -s %i
   • for %i in (*.exe) do %i /RegServer

Method 6: System File Checker (SFC) and DISM Scan (Last Resort)

If other methods fail, repair corrupted system files using SFC and DISM.

1. Open Command Prompt as administrator.
2. Run sfc /scannow and press Enter.

3. If the problem persists, restart your computer and run these DISM commands:
   • dism.exe /Online /cleanup-image /scanhealth
   • dism.exe /Online /cleanup-image /startcomponentcleanup
   • dism.exe /Online /cleanup-image /restorehealth
4. Restart your computer and try MSINFO32.exe again.

By following these steps, you should be able to resolve the MSINFO.exe System Information error and regain access to your system information. Remember to restart your computer after each major step to ensure changes take effect.

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