Restart your device and router, verify other devices’ connectivity, and check for ISP outages. 2. Ensure you’re connected to the correct Wi-Fi network and consider forgetting and reconnecting to refresh the connection. 3. Renew your IP address using ipconfig /release and /renew on Windows, renew DHCP lease on macOS, or toggle Wi-Fi on mobile devices. 4. Access your router’s admin page to check WAN status, assign reliable DNS servers like Google or Cloudflare, and update firmware if needed. 5. Disable firewalls, antivirus, or VPNs that may interfere, and as a last resort, reset network settings on your device, knowing saved passwords will be erased. The “No Internet” issue despite Wi-Fi connection is typically resolved through systematic troubleshooting starting with basic resets and progressing to network configuration checks, with most problems fixed within 10–15 minutes.
When your device shows “No Internet” despite being connected to Wi-Fi, it can be frustrating—especially if you're sure the network is active. This issue often stems from miscommunication between your device and the router, network configuration errors, or temporary outages. Here’s how to systematically troubleshoot and resolve the problem.

1. Check the Basics First
Before diving into complex fixes, rule out simple causes:
- Restart your device and router: Power cycle your phone, laptop, or tablet. Also, unplug your router and modem for 30 seconds, then plug them back in. This clears temporary glitches.
- Verify other devices: Check if other devices on the same network have internet access. If they don’t, the issue is likely with your router or ISP.
- Look for ISP outages: Visit your internet service provider’s website or use a mobile data connection to check for service disruptions in your area.
Sometimes, simply resetting the network hardware resolves the issue.

2. Confirm You’re Connected to the Right Network
It’s easy to accidentally connect to the wrong Wi-Fi network, especially in dense areas.
- Double-check the network name (SSID) in your device’s Wi-Fi settings.
- If you see “Connected, no internet” on the correct network, the router may have obtained a valid IP but failed to reach the internet.
Tip: Forgetting the network and reconnecting can force a fresh handshake and IP renewal.
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3. Renew Your IP Address
A faulty IP configuration is a common cause of the “No Internet” message.
On Windows:
- Open Command Prompt as admin.
- Run these commands in order:
ipconfig /release
ipconfig /renew
ipconfig /flushdns
On macOS:
- Go to System Settings > Network.
- Select your Wi-Fi connection > Details > TCP/IP.
- Click “Renew DHCP Lease.”
On Android/iOS:
- Turn Wi-Fi off and on, or forget the network and reconnect.
This forces your device to request a fresh IP from the router.
4. Check Router and Gateway Settings
If multiple devices are affected, the router may not be communicating with the modem properly.
- Log in to your router’s admin page (usually via
192.168.1.1
or192.168.0.1
). - Look for WAN or Internet status. If it shows “Disconnected” or no public IP, restart the modem.
- Ensure the router’s DNS settings aren’t misconfigured. Try setting DNS manually to:
- Google DNS:
8.8.8.8
and8.8.4.4
- Cloudflare DNS:
1.1.1.1
and1.0.0.1
- Google DNS:
Also, outdated router firmware can cause connectivity bugs—check the manufacturer’s website for updates.
5. Disable Interfering Software
Security tools or network managers can block internet access.
- Temporarily disable firewalls, antivirus, or VPN apps.
- On Windows, check if Airplane mode is partially enabled or if Wi-Fi is blocked by network policies.
- Reset network settings (as a last resort):
- Windows: Settings > Network & Internet > Network reset
- macOS: Delete network preferences in
/Library/Preferences/SystemConfiguration/
- Android: Settings > System > Reset > Reset Wi-Fi, mobile & Bluetooth
- iOS: Settings > General > Transfer or Reset iPhone > Reset Network Settings
Note: This will erase saved Wi-Fi passwords.
Final Thoughts
“No Internet” while connected to Wi-Fi is usually fixable with a few targeted steps. Start with simple resets, verify network settings, and work your way up to router-level checks. Most issues resolve within 10–15 minutes using the above methods.
Basically, it’s not always your device or ISP—sometimes it’s just a hiccup in the handshake between them.
The above is the detailed content of Troubleshooting 'No Internet' Connection Issues. For more information, please follow other related articles on the PHP Chinese website!

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