Solve the problem that Windows 11/10 mobile phone link cannot generate QR code or PIN code

When you try to set up a mobile link between your PC and Android phone, you may encounter the problem of "the mobile link cannot generate a QR code or PIN code". This article will guide you through this problem.

The Phone Link app is only available for PCs running Windows 10 (May 2019 Update or later) or Windows 11. It allows you to connect your Android phone to your Windows 11/10 PC. Some users reported having problems with "the mobile link cannot generate QR code or PIN code".

This problem can have multiple reasons, such as Bluetooth is disabled, firewall is interrupted, drivers are outdated, and the phone is linked to the application itself.

Method 1: Temporarily close Windows Defender

To fix the "Mobile link cannot generate QR code or PIN code" error, you can try to disable antivirus and firewall software. To temporarily disable Windows Defender, refer to the relevant guide.

After temporarily disabling Windows Defender, wait for a few minutes and then check if the problem is resolved. After that, you can re-enable Windows Defender.

If your internet connection is unstable or disabled, the problem of "The phone link on Windows 11 fails to generate a QR code or PIN code" is easy to happen. To rule out this possibility, you can check whether other Internet-connected devices can use the Internet properly. You can also try restarting your router or modem.

Method 3: Reset the mobile phone link application

If your network is working fine, try resetting the phone link app. The specific steps are as follows:

1. Press the Windows I key to open the settings .
2. Go to Apps > Installed Apps and find the link app for your phone .
3. Click on the three horizontal points on the right and select Advanced options .
4. Navigate to the Reset section and click the Reset button.

5. Restart the phone link app and try to generate a QR code or PIN code.

Method 4: Use a different Microsoft account

If the above solution does not work, try connecting your phone to your computer with a different Microsoft account. When you link your phone to your PC, you can seamlessly access your content using your Microsoft account. If you only have one Microsoft account, please refer to the guide to create a new account and try it.

Summarize

The above are some common ways to solve the problem of "mobile links cannot generate QR codes or PIN codes" on Windows 11. You can choose a way to try. Hope this article helps you.

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