UEditor uploads pictures to Alibaba Cloud OSS online environment troubleshooting

This article analyzes the problem that UEditor cannot upload images to Alibaba Cloud OSS in Kubernetes (k8s) online environment. Both the local and test environments are normal, but the upload failed after deployment to k8s, and the log shows that the program was interrupted in a certain step. (Log screenshots are missing, the following analysis is based on common questions)

The problem may stem from the following aspects:

1. Inconsistent configuration: UEditor configuration files (such as ueditor.config.js ) in k8s environment must be exactly consistent with local and test environments. In particular, you should carefully check the configuration related to Alibaba Cloud OSS: AccessKeyId , AccessKeySecret , Endpoint , Bucket , Region , etc. Configuration errors are a common problem in online environments. It is recommended to compare the configuration files to ensure that all parameters match exactly.

2. Network connection issues: The k8s container may lack network permissions to access Alibaba Cloud OSS server. This may be due to:

   • Network Policy: The network policy of k8s may limit outbound connections to containers. Check whether the policy allows containers to access the IP address or domain name of Alibaba Cloud OSS. Alibaba Cloud OSS Endpoint may need to be whitelisted in network policies.
   • Firewall: The firewall of the k8s cluster or Alibaba Cloud server itself may block the container from communicating with the OSS. Check the firewall rules to make sure the containers are allowed to access the ports required for OSS (usually 443).
   • DNS resolution: Can the container correctly resolve the domain name of Alibaba Cloud OSS? Check the DNS configuration inside the container.

3. Differences in dependent library versions: The versions of UEditor and its dependent library may be inconsistent in different environments. This can lead to compatibility issues, resulting in upload failure. Make sure that all dependency library versions used in the k8s environment are exactly the same as those used in the local and test environments, and that versions can be precisely controlled using Dockerfile.

4. Inadequate log analysis: The provided log screenshot information is insufficient to locate the problem. More detailed logs are required, including error stack information, exception type, and key steps during the upload process. It is recommended to add more detailed logging to the upload code of UEditor to accurately locate the error location.

5. Permissions issue: Users running the k8s container may not have sufficient permissions to access Alibaba Cloud OSS. You need to check the permission configuration of k8s to ensure that the container has the necessary permissions. This may require tweaking the Role and RoleBinding of k8s.

6. Environment variables: Some OSS configuration parameters may need to be passed through environment variables. Make sure these environment variables are correctly set in the Deployment or Pod definition of k8s and that the container can read them correctly.

Suggestions for troubleshooting steps:

1. Comparison configuration files: First, carefully compare the UEditor configuration files of local, test and k8s environments.
2. Check network connection: Use ping or curl command to test whether the container can access the Endpoint of Alibaba Cloud OSS.
3. Enhanced logging: Add more detailed logs to the UEditor upload code to record the status and results of each step.
4. Check the dependency library version: Confirm that all dependency library versions are consistent.
5. Check k8s permissions: Make sure the k8s container has the necessary permissions to access OSS.
6. Verify environment variables: Check that all environment variables are correctly set and read.

If the above steps still cannot solve the problem, it is recommended to contact Alibaba Cloud OSS technical support for help and provide detailed log information and environment configuration.

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