What is Roark?

Roark is a QA + Observability Layer for Voice AI, designed to help teams ship reliable voice agents. It provides comprehensive tools for monitoring live calls, running simulations at scale, and transforming call failures into repeatable tests. Roark tracks over 40 built-in call metrics, offers multi-speaker analysis, and enables on-demand or automated evaluations. For pre-deployment, it allows stress-testing agents with simulated callers across various accents, languages, and speaking styles, using graph-based scenarios and configurable personas. Roark also features one-click native integrations with popular voice platforms like VAPI, Retell, LiveKit, and Pipecat Cloud.

How to use Roark?

Users integrate Roark with their voice platforms using one-click setups or SDKs to automatically capture call>

Roark's Core Features

Monitoring & Evaluation (40+ metrics, multi-speaker analysis, evaluators)

Simulations & Testing (end-to-end testing, graph-based conversations, configurable personas)

One-Click Native Integrations

Roark's Use Cases

Monitor live voice interactions for performance, sentiment, and compliance.

Stress-test voice agents with simulated callers across diverse scenarios before deployment.

Automatically generate test cases from failed production calls to prevent regressions.

Ensure HIPAA compliance and instruction-following for voice agents.

Track and analyze key call metrics like latency, repetition, and custom events in real-time.

Roark Support Email & Customer service contact & Refund contact etc.

Here is the Roark support email for customer service: [email protected] .